Fair Use Policy for InkNeat

Effective Date: 12th September 2024

At InkNeat, we are committed to providing high-quality document processing services using advanced AI technology. To maintain the sustainability of our service and ensure fair usage, we have implemented the following Fair Use Policy:

1. Initial Upload Quota

Each user is entitled to an initial quota of 50 document uploads as part of their subscription or purchase. This allows us to balance providing excellent service with the ongoing costs associated with AI processing.

2. Exceeding the Upload Quota

After reaching the initial quota, users who wish to continue using our services are invited to contact us at enquiries@inkneat.com to discuss their specific requirements. We can tailor a plan that meets your ongoing needs.

3. Abuse of Service

Any attempts to circumvent this quota, including creating multiple accounts, will be considered a violation of our Fair Use Policy. We reserve the right to suspend or terminate accounts that we believe are engaged in such activity.

4. AI Processing Costs

Our service involves significant computational resources, and the initial quota is designed to balance providing access to our services while covering ongoing AI-related costs. We appreciate your understanding and cooperation in adhering to this policy.

5. Policy Updates

We reserve the right to update this Fair Use Policy to ensure the ongoing fairness and sustainability of our services. Any changes will be communicated to users in advance.

6. Contact Us

If you have any questions or need further assistance, please reach out to us at enquiries@inkneat.com.